Effective Date: 09th September 2025
Last Updated: 09th September 2025
At Genix Rental Power Solutions, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide when using our website www.genixindia.com, our services, or when contacting us.
1. Information We Collect
We may collect the following information:
- Personal details: Name, phone number, email address, company name.
- Business information: Industry type, project details, generator requirements.
- Communication data: Enquiries via forms, WhatsApp, calls, or emails.
- Technical information: IP address, browser type, device type, cookies, and usage patterns.
2. How We Use Your Information
Your data is used to:
- Process rental enquiries and provide quotations.
- Deliver, install, and support rental equipment.
- Improve our website, services, and customer support.
- Send important service updates, offers, or policy changes (with opt-out option).
- Comply with legal and regulatory requirements.
3. Sharing of Information
We do not sell or rent your personal information. However, we may share limited data with:
- Trusted partners, logistics providers, or technicians required to deliver services.
- Legal authorities, if required by law or to protect our rights.
4. Cookies & Tracking
Our website may use cookies to enhance your browsing experience. You may disable cookies in your browser, but some website features may not work correctly.
5. Data Security
We adopt appropriate technical and organizational measures to secure your personal data against unauthorized access, alteration, or misuse.
6. Data Retention
We retain your information only as long as necessary to fulfill rental services, comply with law, or resolve disputes.
7. Your Rights
- Access, correct, or delete your personal data.
- Opt-out of marketing communications.
- Raise concerns about how your data is processed.
8. Third-Party Links
Our website may link to third-party sites (e.g., industry partners). We are not responsible for their privacy practices.
9. Contact Us
For questions regarding this Privacy Policy, contact:
📧 enquiry@genixindia.com
📞 +91 883 008 2522
